Systemic failings at Caesars Entertainment leads to the departure of three senior managers and sanctions of £13m
The Gambling Commission announced that Caesars Entertainment UK Limited will pay £ 13 million and is expected to implement a series of improvements following a catalog of social responsibility, money laundering and customer interaction failures, including those involving "VIPs". As a result of this investigation, three senior managers at the company handed over their personal licenses. The regulator's investigations into personnel management license holders are ongoing.
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The land-based gambling business, which operates 11 casinos across Britain, will pay the money following an investigation by the Commission that found serious systematic flaws in the way the company made decisions about VIP customers between January 2016 and December 2018.